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FAQs

Where do you deliver to?

We delivery anywhere in England

Do you deliver on Sundays?

Yes, we deliver within London on Sundays when placing your order before 11am on the Saturday before.

How do I order letterbox flowers for a specific day?

Contact us directly at contact@lovflowers.co.uk and we will help you placing an order for a specific day

Which day in the week will my letterbox flower subscription be delivered?

All of our flower subscriptions and flower gift packages are delivered on Wednesdays so your flowers will look their best for the weekend!

Do you take American Express?

Yes, we take American Express among other payments such as Apple Pay, Google Pay, Mastercard, Maestro and Visa.

How do I edit or amend my order?

If you need to edit your order please contact us at contact@lovflowers.co.uk

I’m having issues ordering..

We are sorry you are experiencing issues ordering with us. Please contact us at contact@lovflowers.co.uk and we will assist you

How long in advance do I need to book you for my wedding/event?

It is never too early to start planning your wedding/event flowers. To make sure we’re not fully booked on the date you are planning to get married we suggest you book at least 3-6 months in advance. Contact us now to speak about your wedding or event.

What can I expect at my wedding flower consultation?

Prior to your initial consultation with us, we recommend that you complete and submit our wedding inquiry form to help answer basic questions about your wedding day needs, venue and flower budget.

Many brides bring along photos to give us an idea of what they envision for their wedding. Some brides don’t have any pre-formed ideas, and that’s okay - we can help guide you with moodboards and colour schemes. If you have photos of colours, special flowers or bouquets that you like, please feel free to email them to us in advance or bring them to your consultation.

Can you work with my other vendors (cake decorator, hairstylist, reception hall, etc.)?

Yes, we will happily coordinate flower arrangement delivery and set-up with other vendors.

Which flowers will be in season when I have my wedding/event?

When we choose flowers for our costumers, we carefully go through your ideas and wishes and see which flowers will be in season. And preferably flowers that are available in the UK. It's more environmentally friendly to choose seasonal flowers to avoid adding to the CO2 emissions.